the monitor

Let’s Apologise To Bridget

Once upon a time – about one government ago – a seemingly overzealous public officer accused a South African billionaire, Bridget Motsepe of siphoning off P100 billion from the coffers of our reserve bank.

A true miscalculation - similar to when an ex-GC mayor crossed the floor to join the then ruling party which promptly lost elections and became a minority opposition. This was akin to diving head first into the devil’s embrace. She went to court. When people are unhappy and they have enough money they go to court. She told the court she didn’t need the money. She has enough money to buy many small villages in Botswana. Instead all she wanted was for the government to apologise to her. Read that again. Rich people use a completely different template from ours. I would have wanted the P20 million because I know you cannot eat an apology. I am sure the billionaire’s attorneys, who were on a retainer worth more than many people’s houses, would have shocked the court with ‘Actually, we don’t want the money. All we want is atonement for this dastardly deed.’ Now that is some tough condition to navigate though many might not realize it. When they heard she did not want the money they brought out the trumpets and whistles. This was a hollow victory though. Its’ like a dazed fighter being stretchered off the ring and his promoter whispering in his ear something like ‘Good news, I have managed to secure a rematch’.

The apology had some stiff conditions. One of the conditions was for the Botswana government to publish a formal apology on its official website for seven consecutive days. Seven! And then they realized that the Botswana website might not reach all the international audience and so people in far flung areas like Guatemala, Mongolia, Iceland and Faroe Islands might not see it. So they ordered government to run retractions in major international outlets like CNN, The Wall Street Journal, Financial Times, and SABC. SABC would soon be running headlines like ’The Republic of Oopsland formally extends its sincerest apologies to Bridget’. So next time when you travel overseas and you tell people you are from Botswana do not be surprised when they say to you something like ‘Oh, so you are form the country that spews apologies on a daily?’ Every apology is immediately followed by a promise to learn from this ‘unfortunate incident.’ Which, translated, means: ‘We'll be much more careful about how we mess up next time, and probably invest in better PR to manage the fallout.’ They'll launch a committee, commission a report, and possibly even hold a workshop on ‘Effective Apology Delivery for Public Officials’ (attendance mandatory, enthusiasm optional).

Editor's Comment
Human rights are sacred

It highlights the need to protect rights such as access to clean water, education, healthcare and freedom of expression.President Duma Boko, rightly honours past interventions from securing a dignified burial for Gaoberekwe Pitseng in the CKGR to promoting linguistic inclusion. Yet, they also expose a critical truth, that a nation cannot sustainably protect its people through ad hoc acts of compassion alone.It is time for both government and the...

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