"Help! The bank keeps saying I owe more"

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Complaints about personal loans comprised more than a quarter of the grievances lodged by customers with the country's Banking Adjudicator last year. Among other issues in this tête a tête with Staff Writer, MBONGENI MGUNI, the adjudicator, Gabriel Maotwanyane explains how the euphoria of securing a loan often clouds the need to read, understand and keep contracts safe


BusinessWeek: Your data shows that 26% of complaints received last year were about personal loans, followed by ATMs, mortgages, unauthorised debits and fund transfers. What are the challenges with personal loans?

Editor's Comment
Women unite for progress

It underscores the indispensable role women play in our society, particularly in building strong households and nurturing families. The recognition of women as the bedrock of our communities is not just a sentiment; it's a call to action for all women to stand together and support each other in their endeavours.The society's aim to instil essential principles and knowledge for national development is crucial. By providing a platform for...

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