BTCL awards contract to modernise support systems

Under the agreement, Amdocs will deliver its C1 converged billing system  to replace three legacy billing systems currently supporting BTCL’s different lines of business. As a result, BTCL will be able to offer customers triple-play bundles and price plans and, for the first time, a single bill across all services. Further improving the customer experience, BTCL will also be able to support their customers on new channels, including self-service via the BTCL website and mobile apps.

Amdocs will also deliver managed services and user-acceptance testing services developed for Amdocs C1 following Amdocs’ acquisition last year of the substantial majority of Comverse’s BSS assets. By selecting Amdocs for both product and services, BTCL will be able to achieve operational cost savings beyond those achieved through the reduction in the number of systems to be operated and maintained.