BPOPF�s insourcing suffers teething glitches

Molefe PIC: KENNEDY RAMOKONE
Molefe PIC: KENNEDY RAMOKONE

The Botswana Public Officers Pension Fund (BPOPF) decision to insource pensions administration is suffering teething glitches with pensioners reporting that turnaround times have been protracted since taking over early this year.

From April this year, the BPOPF re-claimed the administration of pensions for its 153,000 members from Alexander Forbes saying the move was going to see the Fund saving upto 70% of the insourcing costs.

But by CEO, Boitumelo Molefe’s own admission, despite having run a six-month parallel with Alexander Forbes prior to ‘going live’, a combination of factors has worked against insourcing of the administration including inconsistent data and tax compliance issues with members. “Our turnaround times are not yet where we want them to be. It’s a new system which my team is trying to adapt to but unfortunately we have experienced delays resulting in complaints and queries from our members,” she said.

Editor's Comment
Women in Politics caucus NGO, a welcome development

In the 2014 General Election, women who stood for parliamentary elections were a mere 17 out of a total of 192 aspirants, and sadly the number dropped to 11 out of 210 parliamentary aspirants in the 2019 General Election. Hopefully, registration of the Women in Politics Caucus will give women the necessary support to join politics. While things were slowly improving, women for a long time were at the receiving end as compared to their male...

Have a Story? Send Us a tip
arrow up