the monitor

Snail-in-Peanut-Butter Speed and Power Utility

When that 1990s one album wonder music group called Snap coined a song that went something like ‘I’ve got the power’, they probably wouldn’t have imagined that being a theme down here.

My issue was around cutting off trees that were interfering with power lines on my street and the contractors leaving the cut branches strewn in my street without thoughtfully disposing of them. So you log your queries through the call centre.

Call centres are the trend nowadays mainly because service providers don’t want coming face to face with an enraged customer and the customer trying to remove their bodies from their heads without any surgically-approved tools. So the call centre reduces the interaction to talking with phantoms. First I had to listen to a Euro sounding lady telling me 56, 367 times how their call agents are currently busy and they will be with me shortly. This ‘shortly’ turned out to be about 15 minutes.

Editor's Comment
Depression is real; let's take care of our mental health

It is not uncommon in this part of the world for parents to actually punish their children when they show signs of depression associating it with issues of indiscipline, and as a result, the poor child will be lashed or given some kind of punishment. We have had many suicide cases in the country and sadly some of the cases included children and young adults. We need to start looking into issues of mental health with the seriousness it...

Have a Story? Send Us a tip
arrow up