Labour and Home Affairs lead in digitalisation

Mmegi: What is e-governance?

Siele:  It is using Information and Communication Technology tools to deliver services to clients by government. These include the SMS (Short Message Service), internet and other ICT tools that are available. It is a cheap and efficient way of delivering services to the people. Since we introduced the SMS service, we have been able to inform people when they can come and collect their documents like Omang. People no longer have to travel long distances to come and enquire on how far we are with processing their documents.