Quality service in tourism brands Botswana � Khama


The Minister of Environment Wildlife and Tourism, Tshekedi Khama says the high standard service local leisure industry will brand Botswana as the destination of choice.

Speaking last week in Gaborone at a customer care training workshop organised by Hospitality and Tourism Association of Botswana (HATAB) in association with Bambino Training College, the minister noted that,  “if not curbed, poor service will continue to make our tourism industry to lose a lot in revenue as compared to countries that are making more because of their competitive advantage, due to quality customer service delivery.”

He said it is upon Batswana to build a culture of service excellence.  “Quality service creates a conducive and enabling environment for visitors. The experience of each tourist, becomes their interpretation of us as a nation,’ Khama stated.

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This period, running from May 20 to 31 2024, is crucial for those who have not yet registered to vote. This announcement comes in response to a significant shortfall in registered voters following the recent registration period. As it stands, only 62% of the target number of voters registered, leaving a considerable gap.With Botswana's general elections scheduled for October, every eligible citizen needs to register and exercise their...

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