. This disposition creates an imbalance in the supplier-consumer relationship and it is almost at the detriment of consumers who lack the expertise to detect signs of unfairness in the contracts until when it is too late. Most consumers always sign contracts without reading and later claim to have been in a hurry to read or claim the contract document was too lengthy to read. The result is that consumers are usually left with substandard products or bad service with no way out of the contract owing to terms that literally hemmed them in. In the worst cases, cancelling the contracts that they find them unreasonable, could result in further losses in the form of penalties such as having to pay exorbitant administration fees.
In the market, the supplier of goods generally seem too indifferent to consumers welfare although this would be unfair to the few who make an effort. Most seem to be primarily interested in harvesting benefits in the market and therefore quick to impose standardised terms. Consumers are generally gullible and they usually pay little attention to the terms of the contract. They only realise their mistake when the dispute arises.
