Customer Feedback: Style That Beard

Yet we annotate our columns with notes like ‘For feedback, comments and insults email [email protected]’. This should lead any sane, analytical person to the conclusion that not many columnists are smart.

In fact, I too think many columnists’ IQ hover around the single-digit range with most approaching the zero mark. But this should not worry anyone. We are always hoping we will get the more flattering feedback that should push our haughtiness-metre up. Truth is most of us need a shot of self-effacing serum to keep us in line.