Ombudsman case resolution remains below 40%
Monday, March 11, 2024 | 260 Views |
Justice minister, Machana Shamukuni, acknowledged a slight improvement in the case resolution rate but stressed the need for higher efficiency when presenting the 2024-2025 financial year budget estimates for the Office of the Ombudsman to the Committee of Supply in Parliament last week.
During the financial year 2023-2024, the Office of the Ombudsman registered 2,058 new complaints by January 2024, a significant increase from 695 in the previous year. He said out of this total, 395 complaints were resolved, marking a resolution rate of 38.46%, an improvement from the previous year's 31%.
The Ministry of Agriculture, local producers, retailers, and industry associations must work together to overcome the obstacles hindering vegetable production and distribution.This collaborative approach is essential to improve the availability, quality, and affordability of vegetables in the market.Firstly, the Ministry of Agriculture should provide support and guidance to local farmers to enhance their productivity and efficiency. This could...