Marina opens new station for clients

Wednesday, December 09, 2009

Princess Marina Hospital recently launched a new campaign named 'a nka go thusa' to improve service delivery. The campaign is meant mainly to assist customers by giving them directions and explaining procedures.

Marina public relations officer, Kagiso Motsumi, told Mmegi that the hospital noticed the need to have people who are dedicated to assisting clients and giving them the attention they deserve.

"Sometimes nurses have to be pulled out of offices to assist clients with minor problems, which causes delays. It is not even their work to be doing that," she said.

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