ISO award to boost confidence at IDM

Wednesday, July 11, 2007

The ISO certificate awarded by the Botswana Bureau of Standards (BoBS) to the Institute of Development Management (IDM) will build a lot of confidence among staff and students and make them strive for even better quality service in the institution, the country business manager says.

Speaking to Mmegi yesterday, Faith Tombale said that the awarding of the certificate does not mean that provision of quality service ends there.

"They are still going to be monitoring us every six months to see if the maintenance of the system on how we deliver services still exists," Tombale says.

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