ISO award to boost confidence at IDM

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The ISO certificate awarded by the Botswana Bureau of Standards (BoBS) to the Institute of Development Management (IDM) will build a lot of confidence among staff and students and make them strive for even better quality service in the institution, the country business manager says.

Speaking to Mmegi yesterday, Faith Tombale said that the awarding of the certificate does not mean that provision of quality service ends there.

"They are still going to be monitoring us every six months to see if the maintenance of the system on how we deliver services still exists," Tombale says.

Editor's Comment
Human rights are sacred

It highlights the need to protect rights such as access to clean water, education, healthcare and freedom of expression.President Duma Boko, rightly honours past interventions from securing a dignified burial for Gaoberekwe Pitseng in the CKGR to promoting linguistic inclusion. Yet, they also expose a critical truth, that a nation cannot sustainably protect its people through ad hoc acts of compassion alone.It is time for both government and the...

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