BP improves service delivery

A BP Botswana retail sales manager Ruth Dumedisang said recently in Tlokweng that they have already introduced initiatives to improve their operations. These include the 'Attendant Cashier Incentive Programme', which started in July and ended in December last year. She said the programme was designed to motivate staff at all BP service stations in the country. 

She added that staff performance is evaluated to ensure they conform to BP standards. "To us, as BP Botswana, the intention or objective of the programme is to ensure that whatever we teach the staff is compliant to the HSS Standards. BP Botswana recognised 31 hardworking staff at the TZ Service Station at the Tlokweng Site last week. The employees were rewarded with cash for their dedication and excellent service delivery. BP Botswana external affairs and marketing executive, Kgalalelo Mokgweetsi expressed happiness at the positive development because it offered guidance for the oil giant to maintain business excellence.