Barclays unveils paperless banking

A Barclays employee(in blue) demonstrating some of the bank's digital solutions PIC: Kennedy Ramokone
A Barclays employee(in blue) demonstrating some of the bank's digital solutions PIC: Kennedy Ramokone

Barclays Bank of Botswana has introduced a number of digital innovations to improve customer experience right from when a client opens a bank account.

Addressing the media yesterday, Barclays Africa’s consumer banking director, Rajal Vaidya said as part of  the bank’s initiatives to go paperless, they have introduced remote account opening, paperless banking, cash deposit ATM’s and virtual e-wallet, which allows individuals to send money to anyone anywhere, using their cellphone or through the ATM by a Cash Send platform.

The pilot project, which started last July, has been primed to be successful and the bank has already deployed the services across the country.

Editor's Comment
A step in the right direction

That is indeed a welcome development, especially looking at the fact that the manual way of doing things is slowly disappearing and competency in the use of computers and other digital gadgets has become a must.The simple way of looking at it is just an example that almost all companies have gone completely digital and school leavers will be better placed after leaving school, because they will already be familiar with the use of computers.The...

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