Mmegi

WUC overbills customers by P189 million

Sedibeng House
Sedibeng House

The Auditor General has unearthed that Water Utilities Corporation (WUC) has erroneously created debtors within the debtors' book, confirming fears of dozens who have often complained of huge bills erroneously made to them.

According to the Auditor General's report for the financial year ending March 2022, debtors worth P187 million were created in error through overclocking meter readings, which were released for billing without being corrected, resulting in individuals having large bills over P100,000.00, which were not reversed during the year.

Auditors also noted cases of repeated estimation where customer plots had not been visited for subsequent verification of the consumption, resulting in debt over P5,000.00.

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