Lyns Funeral Palour loses its shine? :: Mmegi Online

Once revered for exceptional services, the biggest funerary services provider in the country, Funeral Service Group (FSG) Limited, otherwise better known as Lyns Funeral Parlour is losing its shine from its loyal clients whose complaints are that the undertaker’s services currently leave a lot to be desire.

This publication has learnt that oversight institutions have in recent times been inundated with complaints from unhappy clients to the effect that the once reputable FSG Limited seems to have reneged from its mission of providing funeral products and related services to the community in a caring, professional, dignified and compassionate manner.

Problem areas they say include high hidden costs, ‘fraudulent’ prepaid funeral plans, sales of unnecessary products and unmet promises at the time of need which relate to vehicles late arrivals, damaged caskets upon arrival and poor facilitation of corpses from Princess Marina Referral Hospital to FSG Limited, amongst many others.

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