Zebra Diamonds is seeking an IT System Engineer in Mogoditshane to support infrastructure, databases, networks and factory systems. Apply by 25 September.
JOB OPPORTUNITY
IT INFRASTRUCTURE SYSTEM AND DATA SUPPORT
Zebra Diamonds is a diamond manufacturing company
based in Nkoyaphiri Industrial Mogoditshane , part of IGC
group of companies (www. igcgroup.com)
We are seeking a practical and service-minded System
Engineer to maintain reliable IT operations, support users
and factory systems, and help improve the company’s
infrastructure and data services.
Key responsibilities
•
Maintain and support IT infrastructure, including
Windows servers, user accounts, network
equipment, desktop PCs, notebooks, printers, and
related devices.
•
Monitor and troubleshoot LAN, WAN, Wi-Fi, VPN,
internet connectivity, operating systems, hardware,
and business applications.
•
Provide timely technical support to office and factory
users, including issues that may affect production
operations.
•
Support system administration activities such as
access control, software installation, patching,
antivirus protection, backup, recovery, and routine
system health checks.
•
Support company applications and data services;
investigate data issues and prepare basic queries,
reports, or data extracts when required.
•
Coordinate with IT colleagues, users, vendors, and
service providers to resolve incidents and deliver
infrastructure improvements.
•
Maintain IT asset records, system configurations,
operating procedures, troubleshooting guides, and
other technical documentation.
•
Participate in IT projects involving servers, networks,
security, factory systems, IoT, RFID, machine vision,
and other operational technologies.
•
Use basic AI tools responsibly to improve
troubleshooting, documentation, data analysis, and
routine IT work.
•
Work independently and collaboratively with IT
teams in Thailand and other countries.
•
Support planned maintenance or urgent incidents
outside normal working hours when necessary.
Qualifications
Bachelor’s degree or higher in Information Technology,
Computer Engineering, Computer Science, or a related field.
• Fresh graduates are welcome; experience in system
engineering, IT infrastructure, help desk, or technical
support is an advantage.
• Good understanding of computer hardware,
Windows operating systems, servers, networking
fundamentals, TCP/IP, LAN/WAN, Wi-Fi, and VPN.
• Basic knowledge of databases and SQL; Microsoft
SQL Server experience is an advantage.
• Knowledge of VB.NET, C#.NET, APIs, scripting, or light
application support is an advantage.
• Basic knowledge of AI tools and their responsible use
in IT work is an advantage.
• Experience supporting IT systems in a manufacturing
or factory environment is an advantage.
• Good analytical, troubleshooting, communication,
and service-oriented skills.
• Able to communicate in English, both spoken and
written.
• Enthusiastic, willing to learn, committed to self-
improvement, and comfortable working as part of a
team.
Main job criteria
•
Male / Female
•
2- 5 years working experience as Systems Engineer
•
Knowledge in windows server operating systems,
Virtualization is required
•
Understanding database and knowing SQL in
required
•
Knowledge of Sarin planners or comparable is an
advantage
•
Knowledge in system hardware
Training
•
Initially you will get training on existing systems ,
methods and technologies
•
Training will be on – Site in Botswana
•
You are expected to become the main point of
contact for all IT related questions
•
Almost all of the software , from CAM over
production follow-up and T&A HR systems are
developed in House
Please send applications to:
[email protected] /
[email protected]
Closing Date: 25/09/2026