Symphony Health tightens claims procedures


Botswana’s newest medical aid scheme, Symphony Health, has tightened the process of dispensation claims after incurring massive losses due to falsified claims by subscribers.

Speaking during a media briefing on Monday, Symphony Health chief executive officer, Rose Tatedi said although they have recorded a high numbers of clients, the company has been forced to review their underwriting schemes.

“We had a lot of people buying our products and services, but most of these clients were dishonest. We had to pay a lot of money to their medical needs in some instances when they had only one month under our cover, so we had to tighten our underwriting scheme to avoid losses,” she explained.

Editor's Comment
GBV: The big elephant in the room

Sadly, the country seems not to have proper tools and the extent to which women and the girl-child are being abused is not adequately measured.Almost every week there are reports of women being attacked by their significant others and while men are attacked as well, women seem to be more on the receiving end.On May 24, 2023 news broke that a woman who was receiving support from the Botswana Gender-Based Violence Prevention Centre in Gaborone, was...

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