Symphony Health tightens claims procedures

Speaking during a media briefing on Monday, Symphony Health chief executive officer, Rose Tatedi said although they have recorded a high numbers of clients, the company has been forced to review their underwriting schemes.

“We had a lot of people buying our products and services, but most of these clients were dishonest. We had to pay a lot of money to their medical needs in some instances when they had only one month under our cover, so we had to tighten our underwriting scheme to avoid losses,” she explained.