Partnerships key to improving customer service
Thursday, August 20, 2015
Dahwa said customer partnership is more than ‘putting customers first’ or finding mutually satisfactory solutions to shared problems. He also said it also requires commitment to forging long-term relationships that create synergies of knowledge, security and adaptability for both parties.
“Businesses today should become much more creative and flexible in their dealings with customers to give them exactly what they want without delay,” he said.
The recent disclosure by the IEC that 2,513 registrations have been turned down due to various irregularities should prompt all Batswana to meticulously review the voters' rolls and address concerns about rejected registrations.The disparities flagged by the IEC are troubling and emphasise the significance of rigorous voter registration processes.Out of the rejected registrations, 29 individuals were disqualified due to non-existent Omang...