Old Mutual launches customer-centred funeral cover
Tuesday, April 21, 2026 | 120 Views |
Reason Nyamambi
Under the latest offering, Ka Metlha Funeral Cover, the insurer’s customers can choose who to cover; either themselves, their spouses, children, parents or even extended family. Officials said the product allows policyholders to cover up to 17 family members under a single policy, ensuring that everyone who matters is protected. Old Mutual Life Insurance Botswana’s Ka Metlha offers cover of up to P120,000 per policyholder. Old Mutual Botswana Managing Director, Reason Nyamambi, highlighted that the industry is at a natural point of evolution. He told a gathering to launch the product that modernising funeral insurance involves simplifying processes for families while equipping brokers with the tools they need to serve clients with greater speed, clarity, and confidence.
“Ka Metlha is built to make the claims process straightforward, efficient, and customer-centred, with valid claims paid within two hours. “This is critical because funeral claims are inherently urgent. Families need timely support when it matters most,” Nyamambi said. He added that claims can be processed through digital submissions, with the group guaranteeing faster payouts. “Ka Metlha is flexible, affordable, and easy to access through digital channels such as WhatsApp and the Old Mutual website,” the MD said. According to Nyamambi, the launch of Ka Metlha Funeral Cover signals Old Mutual’s continued growth, expanding reach, and deliberate focus on addressing the needs of the retail market. “It reflects how far Old Mutual Life Insurance Botswana has come since formally entering the life insurance market in 2017, and demonstrates our commitment to continuing this journey with solutions that are relevant, accessible, and built for the future,” he said.
It is a clear signal that the government’s purse is empty and that our own behaviour has left veterinary officials fighting with one hand tied behind their backs. We have been here before. During COVID-19, many of us thought we knew better. We ignored simple rules, we carried on as if the danger was someone else’s problem, and the virus took lives and left our economy on its knees. We are still broke from that experience. Yet now, with FMD...