�How to complain�

I don’t like being told what to do. Maybe I’m naturally a bit difficult but that’s just me, I react badly to being given instructions.

I react particularly badly when the person bossing me around is someone whose salary I’m paying. When it’s me paying the bills by spending my money in your store or with your organisation, I really dislike being told how I should or shouldn’t behave.

Company complaints procedures are a very good example of this.

Editor's Comment
UDC's 100 Days: Please deliver your promises!

We duly congratulate them to have ousted the long ruling Botswana Democratic Party (BDP) from power. Prior to taking power from the BDP, the coalition had made several election promises that are credited for influencing change and swaying the people to vote in its favour.The party had made an undertaking, which its leader and President Duma Boko consistently bellowed in his campaign trail. These undertakings were promises that Batswana would be...

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