BURS e-services at the mercy of Botswana poor Internet :: Mmegi Online

While the Botswana Unified Revenue Service (BURS) is looking to simplify the process of filing income tax returns by introducing e-services, taxpayers are likely to encounter problems due to the poor Internet connectivity in the country. Despite efforts by the government to improve Internet connectivity, many users have been suffering long-term from slow and expensive internet services.

BusinessWeek has learnt that a slow Internet connection continues to hound some taxpayers rushing to beat the deadline for the electronic filing of their income tax returns (ITRs) in the current filing season from July to end of September 2016.

With the BURS having given taxpayers until September 28 to file their ITRs electronically, some taxpayers complained that they cannot not submit their forms, citing poor or outright failure of connectivity.