Executives at the state-owned entity recently revealed that plans were underway to expand operations into different local villages and towns. The move is aimed at increasing service offerings as well as scouting for more opportunities in some neighbouring countries. “BotswanaPost is targeting expansion into underserved rural areas within Botswana and exploring opportunities in neighbouring countries. By combining our digital transformation efforts with strategic physical expansions, BotswanaPost is well-positioned to enhance service delivery. “This expansion aims to promote inclusivity and support economic development in these regions, ensuring that all citizens have access to essential postal and financial services,” the executives revealed.
According to the BotswanaPost CEO, Cornelius Ramatlhakwane, the parastatal is eyeing the use of digital platforms as a silver bullet that will help the enterprise diversify its offerings and value proposition. Additionally he said digitisation of most of the Poso services will allow greater inclusivity and wide reach of services to its clientele. “Our digital platforms and initiatives, such as DigiPost, PosoMoney, and Posa’it, are central to this expansion strategy. These digital tools enable us to offer seamless online access to our services, making it easier for customers in remote areas to engage with BotswanaPost without needing to visit physical locations,” he said.
