Barclays vows to amend its laggard's position

Against the background of emerging the worst bank in terms of customer complaints, Barclays Bank (Botswana) has vowed to improve service delivery.

For years in succession, Botswana's biggest bank in terms of customer base has remained the laggard in the Banking Adjudicator's report.

In the latest report (for 2006), Barclays amassed 31 of the 74 complaint files opened. It is followed by Standard Chartered with 19 complaints, Stanbic with 13 and FNB with eight.

Editor's Comment
Human rights are sacred

It highlights the need to protect rights such as access to clean water, education, healthcare and freedom of expression.President Duma Boko, rightly honours past interventions from securing a dignified burial for Gaoberekwe Pitseng in the CKGR to promoting linguistic inclusion. Yet, they also expose a critical truth, that a nation cannot sustainably protect its people through ad hoc acts of compassion alone.It is time for both government and the...

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