�A Service Stimulus Package�

Friday, November 27, 2015

With all this talk about an economic stimulus package (and no, I still don’t understand it either) I thought that we could all benefit from a customer service stimulus package as well.

What might this service stimulus package include? What can be done to stimulate the companies that sell us things to do so in a way that grows customer loyalty and contentment?

It can start from within. I have a rather old-fashioned view that the single, most important thing that affects the quality of service and then the success of a company is the quality of its leadership.

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�A Service Stimulus Package�

With all this talk about an economic stimulus package (and no, I still don’t understand it either) I thought that we could all benefit from a customer service stimulus package as well.

Phokoje’s survival instincts laid bare

Zambwe’s new book tackles Christian beliefs

‘Wassa The Comedian’ looks set to make a name

Church turns trash into treasure

Moilwa scoops Miss Teen Africa Botswana

MmaBotswana births Makgatlhanna Thapong Gameland

Kabo Thaelo drops house gospel single

Ookame told to stay calm after Zebras call-up

GBV: The big elephant in the room