�A Service Stimulus Package�

Friday, November 27, 2015

With all this talk about an economic stimulus package (and no, I still don’t understand it either) I thought that we could all benefit from a customer service stimulus package as well.

What might this service stimulus package include? What can be done to stimulate the companies that sell us things to do so in a way that grows customer loyalty and contentment?

It can start from within. I have a rather old-fashioned view that the single, most important thing that affects the quality of service and then the success of a company is the quality of its leadership.

Already have an active account? Log in here.

Or Sign up and get unlimited access to premium articles.

Taking notes: BNSC affiliates during an Annual General Meeting PIC: KENNEDY RAMOKONE

BNSC powerless as fights escalate

Calistus Kolantsho | 19 h ago

Sportspersons flock to politics

Staff Writer | 19 h ago

Attention turns to relegation

Boitumelo Khutsafalo | 19 h ago

Tlou wary of another near-miss

Kabelo Boranabi | 19 h ago

Softball team denied World Cup chance

Calistus Kolantsho | 19 h ago

Mabote seeks answers after squad omission

Calistus Kolantsho | 19 h ago

World Relays trip divides BAA

Calistus Kolantsho | 19 h ago

The plight of a rookie

Lesang Maswabi | 20 h ago

Inspect the voters' roll!

The recent disclosure by the IEC that 2,513 registrations have been turned down due to various irregularities should prompt all Batswana to meticulously review the voters' rolls and address concerns about rejected registrations.The disparities flagged by the IEC are troubling and emphasise the significance of rigorous voter registration processes.Out of the rejected registrations, 29 individuals were disqualified due to non-existent Omang...

The Monitor Editor | 23 April 2024

About us

Mmegi is the leading independent source of breaking news, latest news, current
affairs, Politics, Business, Sport, debates, analysis, and entertainment news in Botswana.

Explore

More

�A Service Stimulus Package�

With all this talk about an economic stimulus package (and no, I still don’t understand it either) I thought that we could all benefit from a customer service stimulus package as well.

BNSC powerless as fights escalate

Sportspersons flock to politics

Attention turns to relegation

Tlou wary of another near-miss

Softball team denied World Cup chance

Mabote seeks answers after squad omission

World Relays trip divides BAA

The plight of a rookie

Inspect the voters' roll!