Know your rights

An exit interview is a process conducted with departing employees just before they leave the organisation. The exit interview procedure has not been popularly practiced in the recent past. This is because of the potential subjectivity of the process; the nature of results obtained; and the desire by the employer to avoid exposure to criticism.

Notwithstanding the above, the exit interview process, if well understood and implemented by the parties, is a good feedback tool to both the employer and employee.From the employer's perspective, exit interviews are a tool to identify the reasons for the departure of the employee, to manage employee performance and retention strategies and upon acceptance of constructive criticism, assist the employer to take remedial and/or preventative measures.