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Guest Column

Reputation and Brand Management: An Afterthought for Many Organisations in Botswana
Reputation and Brand Management: An Afterthought for Many Organisations in Botswana

Reputation and Brand Management: An Afterthought for Many Organisations in Botswana

Imagine waking up to find your organisation on the front page of every newspaper and trending online for all the wrong reasons. The headlines could range from false accusations to the leak of highly confidential information, prompting the Board to convene an emergency meeting to address the crisis.

In such a scenario, how confident are you that your organisation could recover with minimal damage? What kind of reputational and brand management plan do you have in place for emergencies? Which number do you have on speed dial should anything pose a threat to your organisation's reputation?

Editor's Comment
Justice delayed is trust denied

Batswana who marched peacefully for 'Justice for Tshepi' demanded answers. They have now received a detailed account of police investigation and a promise that the file is with the Directorate of Public Prosecutions (DPP). The real test is whether the state now keeps its word without further prodding. In his address, the minister asked the nation to trust the process. He spoke of rigour, not neglect, and pointed to 10 months of...

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