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Guest Column

Reputation and Brand Management: An Afterthought for Many Organisations in Botswana
Reputation and Brand Management: An Afterthought for Many Organisations in Botswana

Reputation and Brand Management: An Afterthought for Many Organisations in Botswana

Imagine waking up to find your organisation on the front page of every newspaper and trending online for all the wrong reasons. The headlines could range from false accusations to the leak of highly confidential information, prompting the Board to convene an emergency meeting to address the crisis.

In such a scenario, how confident are you that your organisation could recover with minimal damage? What kind of reputational and brand management plan do you have in place for emergencies? Which number do you have on speed dial should anything pose a threat to your organisation's reputation?

Editor's Comment
Our digital safety is in our hands

That sounds like good news. But the report also warns that this may simply be because our digital economy is still young, not because we are safe. As more people shop, bank and pay online, criminals will follow.We Batswana do not need a report to tell us that danger is real. Many of us have heard of or fallen victim to KYC scams. A caller impersonates your bank or mobile money provider. They say they need to “verify” your account. They ask...

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