Gov't to stop outsourcing cleaning, security
Tuesday, October 14, 2025 | 1040 Views |
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Amongst key reforms, the government has resolved to adopt a hybrid public service delivery model that places stronger emphasis on insourcing.
This decision, Mohwasa says, follows findings from the Botswana Institute for Development Policy Analysis (BIDPA) evaluation of the Public Service Outsourcing Programme (PSOP), which revealed that whilst outsourcing offered some administrative relief, it also led to poor working conditions, job insecurity, and inconsistent service quality.
That sounds like good news. But the report also warns that this may simply be because our digital economy is still young, not because we are safe. As more people shop, bank and pay online, criminals will follow.We Batswana do not need a report to tell us that danger is real. Many of us have heard of or fallen victim to KYC scams. A caller impersonates your bank or mobile money provider. They say they need to “verify” your account. They ask...