Ten email rules

Bad email etiquette is endemic in Botswana. I have got the most astonishing business emails from strangers. No salutation, not even mentioning my name, written in appalling grammar (though often the sender claims to be a writer), no closing.

Sometimes written— the entire email from start to finish — in capital letters and often using numbers to represent words. (!?!)

There are some basic rules to keep in mind when writing emails and I think it is time that we set these things straight. Read and follow. (Please, I beg of you.)

Editor's Comment
Watch your tongue Mr President

While his leadership has brought about significant progress and development, it is imperative that he exercises greater caution in his choice of words, particularly when addressing sensitive matters.One of the primary concerns is the potential impact of his remarks on Botswana’s relationship with De Beers, the diamond mining giant that plays a crucial role in the nation’s economy.The partnership between Botswana and De Beers has been mutually...

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