Commuters Who Use Public Transport Deserve Good Service

Certain businesses have for many years adopted the popular motto, ‘the customer is always right’, which basically urges service staff to give high priority to customer service.

Smart businesspeople know the importance of keeping customers happy, and satisfied, but unfortunately some of our public transport service providers seem to have it all wrong or upside down. 

People who use public transport, especially combis, do not get the best of service. The government a few years back was considering introducing a public transport system, all in an effort to address public transport challenges.

Editor's Comment
Justice delayed is development denied

The P300 million internal roads tender is a case study. A bidder’s complaint revealed alleged irregularities. A tribunal ordered a re-evaluation.The council and the initial winner appealed to the High Court. Now, the Ministry of Local Government and Traditional Affairs, frustrated by the delay, writes to the council suggesting the tender be cancelled, and an alternative procurement model be explored, while the matter is still before the courts....

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