Commuters Who Use Public Transport Deserve Good Service
Monday, February 26, 2018
Smart businesspeople know the importance of keeping customers happy, and satisfied, but unfortunately some of our public transport service providers seem to have it all wrong or upside down.
People who use public transport, especially combis, do not get the best of service. The government a few years back was considering introducing a public transport system, all in an effort to address public transport challenges.
Batswana who marched peacefully for 'Justice for Tshepi' demanded answers. They have now received a detailed account of police investigation and a promise that the file is with the Directorate of Public Prosecutions (DPP). The real test is whether the state now keeps its word without further prodding. In his address, the minister asked the nation to trust the process. He spoke of rigour, not neglect, and pointed to 10 months of...