Get it in writing

Friday, May 12, 2017

We get a lot of people contacting us with complaints and we’re used to the emotions by now. We can cope with the anxiety, disappointment and confusion consumers are experiencing. We can deal with their anger and desire for retribution.

What I sometimes find difficult to manage are my own emotions. In particular that sinking sense in my stomach when a consumer tells me, “No, it was a verbal agreement, we didn’t put anything in writing”.

Whenever I hear or read this I know life is going to be difficult. It almost always means that the consumer is completely out of luck.

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The Projects Magazine today launched The Future of Mining Summit, set to become the country’s premier mining conference. The event is scheduled for 12th and 13th of June 2024, at Boipuso Hall, Fairgrounds in Gaborone.

The projects magazine in collaboration with Stanbic bank launched the future of mining summit 2024

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Repatriation underway for seven SA Pilgrims

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Stakeholders must step up veggie supply

The Ministry of Agriculture, local producers, retailers, and industry associations must work together to overcome the obstacles hindering vegetable production and distribution.This collaborative approach is essential to improve the availability, quality, and affordability of vegetables in the market.Firstly, the Ministry of Agriculture should provide support and guidance to local farmers to enhance their productivity and efficiency. This could...

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Get it in writing

We get a lot of people contacting us with complaints and we’re used to the emotions by now. We can cope with the anxiety, disappointment and confusion consumers are experiencing. We can deal with their anger and desire for retribution.

The projects magazine in collaboration with Stanbic bank launched the future of mining summit 2024

MISA Botswana celebrates World Press Freedom day

Unlawful wounding turns to murder

Mahalapye suspected copper cable thief nabbed

TAFIC targets top four finish

Selefu

Selefu

Repatriation underway for seven SA Pilgrims

Stakeholders must step up veggie supply