The fully citizen-owned software development company, which is based in Gaborone, has since its formation positioned itself as a provider of practical digital tools tailored for the Botswana market and addressing operational inefficiencies faced by local businesses. Vulnar Systems’ focus has been clear from the beginning; build user-friendly, reliable systems that solve everyday business problems in sectors ranging from hospitality and tourism to finance, education and local government. In an interview with BusinessMonitor, Otsile Otshabeng, Vulnar’s IT Manager, explained how the business came to life.
“The vision for Vulnar stemmed from a passion to solve local business inefficiencies through technology,” he said. “We noticed that many businesses in Botswana were struggling with manual processes, customer retention, and limited tech support. Vulnar was created to bridge that gap by delivering high-quality, user-friendly, and industry-specific software solutions that are both scalable and future-ready,” he said. Amongst the company’s core products is RecollectPlus, a debt collection and management system used by financial service providers and municipalities to automate tracking, generate reports, and streamline collections. Other key tools include KitchenPro for restaurant operations, WashQ for laundromats, and Homsypms, a hotel management system covering reservations, billing, and housekeeping. According to Otshabeng, Vulnar’s approach is not to push pre-made products, but to work closely with clients to build software that fits their workflows. “We don’t believe in giving a client a tool and expecting them to change their process around it,” he said.
