TransUnion survey finds consumers battered but resilient

Local consumers are generally yet to recover from the COVID-19 knock on their disposable incomes, while inflation and interest rates are trending at historic highs and have further worsened the situation amongst households. Unemployment, which was already high prior to the pandemic, has also risen in recent years.

TransUnion’s research, done in September and also covering South Africa and Kenya, found that in Botswana, 35% of surveyed consumers expected that their incomes would decline in the next three months, compared with 28% in Kenya and 19% in South Africa.