Stanbic improves customer service system

Addressing the media yesterday, Stanbic chief executive, Leina Gabaraane, said the system will empower Stanbic Bank to derive optimal value from customer data in order to meet a range of operational business and strategic objectives. He said that due to sustained growth and profitability in banking, increased competition and pressure on pricing. an increasingly complex and demanding customer base, Standard Bank Group South Africa selected Botswana to be one of the first countries in Africa  for infrastructure  investment.

Gabaraane said the system will enable the bank to add more value to its customers: "Our customer is always at the fore of our objectives, and this new system will bring them a more streamlined and more enjoyable banking experience," said Gabaraane.