Postal sector urged to keep up with ICT changes

The postal services sector has been urged to modify business models in order to remain relevant as Information Communications Technology (ICT) is transforming people’s lives rapidly.

The Deputy Chief Executive Officer (CEO) of Botswana Communications Regulatory Authority (BOCRA), Mphoeng Tamasiga said this at the 14th annual Southern African Postal Operations Association (SAPOA) General Meeting this week.

Tamasiga said the postal sector across the globe bears the worst brunt of the changing times noting that social media is affecting the sector’s business operations. “The sector has to develop innovative ways to grow and thrive. There are apparent business opportunities to exploit and some of these opportunities may require collaboration with communities who will reap socio economic benefits,” she said.

Editor's Comment
A step in the right direction

That is indeed a welcome development, especially looking at the fact that the manual way of doing things is slowly disappearing and competency in the use of computers and other digital gadgets has become a must.The simple way of looking at it is just an example that almost all companies have gone completely digital and school leavers will be better placed after leaving school, because they will already be familiar with the use of computers.The...

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