MRI Botswana launches Prime Connect contact centre

MRI Botswana’s Prime Connect is the first Botswana-based contact centre to field international calls in Botswana, a service known as Business Process Outsourcing (BPO).

Speaking at the launch, the Minister of Communications, Knowledge and Technology, Thulaganyo Segokgo on behalf of Botswana President Mokgweetsi Masisi, congratulated MRI for the milestone, noting that MRI Botswana has marked 30 years of providing healthcare services. Segokgo said in its three decades, MRI Botswana had shown its dedication to ensuring the wellbeing of citizens.