�Inspired�

Perhaps the most emotional and uplifting elements in our recent Consumer Watchdog Conference were the service stars we celebrated. They were the real stars of the event, the ones deserving the greatest recognition.

These were individuals who had demonstrated the highest levels of customer service over the last year. In the last year we have received about two hundred celebrations of such people. We took that list and narrowed it down to about fifty and then gave that list to an independent panel of business people who managed to reduce it to thirteen. These were the people who Former President Mogae helped us recognise at the conference.

All of these people have certain things in common, regardless of whether they work in a bank, a parastatal, an insurance company, a supermarket or the public service. They all have incredible commitment to their employer, their colleagues and above all, their customers but better than that, they all have passion. Real passion.

Editor's Comment
UDC's 100 Days: Please deliver your promises!

We duly congratulate them to have ousted the long ruling Botswana Democratic Party (BDP) from power. Prior to taking power from the BDP, the coalition had made several election promises that are credited for influencing change and swaying the people to vote in its favour.The party had made an undertaking, which its leader and President Duma Boko consistently bellowed in his campaign trail. These undertakings were promises that Batswana would be...

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