�Inspired�

These were individuals who had demonstrated the highest levels of customer service over the last year. In the last year we have received about two hundred celebrations of such people. We took that list and narrowed it down to about fifty and then gave that list to an independent panel of business people who managed to reduce it to thirteen. These were the people who Former President Mogae helped us recognise at the conference.

All of these people have certain things in common, regardless of whether they work in a bank, a parastatal, an insurance company, a supermarket or the public service. They all have incredible commitment to their employer, their colleagues and above all, their customers but better than that, they all have passion. Real passion.