Govt cracks down on errant travel agencies

Friday, October 23, 2015

Clamp down: Licensing of new travel agencies has been frozen

Overwhelmed by reports of malpractices, dishonesty and poor service delivery, the Department of Tourism has temporarily suspended the issuing of new licences for travel agency and agro-tourism operations.

In a recent public notice, the department announced that the Tourism Industry Licensing Committee (TILC) will not receive any applications for these operations until further notice.

Tourism department director, Kelebaone Maselesele told BusinessWeek the decision to suspend the issuance of travel agency licences was made after the committee received reports of unethical conduct from licensed operators, especially on air ticketing.

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