the monitor

Gambling Authority vows to crack down on operator irregularities

Online betting
Online betting

Local gambling regulator is planning to rein on licensed operators facing consumer complaints of disadvantaging consumers through system blackouts, delayed payouts, poor record keeping and unexplained system interruptions.

The Gambling Authority (GA) crackdown follows a surge in complaints from punters who allege that betting platforms often go offline at critical moments, particularly when consumers attempt to cash out winnings. Others have reported delays that stretch into weeks before payments are processed, with little or no communication from operators.

Acting GA CEO, Moruntshi Kemorwale, said the Authority will no longer tolerate practices that undermine consumer confidence and the integrity of the gambling sector.

Editor's Comment
WUC must fix its pipes, not just say sorry

“Clean water, the essence of life and a birthright for everyone, must become available to all people now.”– Michel CousteauWe see notices for Block 6, Extension 11, Gaborone, Francistown; the list grows every week. It is good that WUC warns consumers, but so many warnings point to a deep problem. Water pipes are old and falling apart. And the people who pay the bills are the ones suffering.When a main pipe bursts, taps run dry. Families in...

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