FNBB takes banking to social media

Bongani Khulu
Bongani Khulu

First National Bank Botswana (FNBB) has brought another first to digitalised banking with the adoption of social media as a channel to provide service to its customers.

Speaking at a media briefing to announce the bank’s full year results to June 2014, Director of Wealth, Bongani Khulu announced that FNBB has taken to Facebook and Twitter to provide service to its customers in real time.

“  As the customer increasingly moves into the digital space we have added social media to the numerous channels we already have to service our clients.

Editor's Comment
Refrain from risky behaviours

After long spells of dryness and high temperatures, it is important to celebrate the torrential rains with caution and reasonableness especially when all indications suggest that the rains are not going to stop anytime soon, especially in the northern parts of the country.We want to encourage both the young and the old to refrain from any risky behaviour during this rainy season.Batswana need to be on red alert and not take chances during the...

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