FNB introduces scheme to save time at new branch

As customers cry foul over long queues in local banks, First National Bank (FNB) has introduced a colour coded specialised scheme that reduces the time it takes to serve customers hence addressing this challenge.

This innovative scheme can be experienced at the new FNB Kgale View branch at Game City shopping complex that is defined by three unique colour coded specialised zones namely sales/service, relationship and teller zones.

FNB Head of Marketing and Communications, Bomolemo Selaledi said the degree of specialisation in the branch increases efficiency and reduces the time it takes to serve customers.  Selaledi said the project dubbed "one and done" will continue until the major FNB branches in the country have been upgraded.

Editor's Comment
BPF should get house in order

Speaker of the National Assembly, Dithapelo Keorapetse, has this week rightly washed his hands of the mess, refusing to wade into a party squabble that has no clear leadership and no single version of the truth.When a single party sends six different letters to the Speaker’s office, each claiming to be the authoritative voice, it is not just confusion, but an embarrassment.Keorapetse is correct to insist on institutional boundaries. Parliament...

Have a Story? Send Us a tip
arrow up