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Employment rises in banking despite digitisation

Against the grain: Banks are adding more employees despite the spread of fintech and digitisation PIC.KENNEDY RAMOKONE
Against the grain: Banks are adding more employees despite the spread of fintech and digitisation PIC.KENNEDY RAMOKONE

The number of people employed in the banking industry rose by 3.9 percent in 2024, growing from 5, 094 in 2023 to 5, 293, despite the increasing spread of digitisation in the sector.

The Bank of Botswana’s Banking Supervision Report released recently, shows that of the nine commercial banks operating in the country, only three reduced staff, mainly as a result of increased automation and use of digital channels.

The increase in staff was generally spread across the commercial banks and reflected expansion of business, the central bank said. Employees of large banks increased by 4.2 percent from 3, 410 in 2023 to 3, 553 in 2024, while at small banks the number grew by 2.1 percent from 1, 267 to 1, 293 in the same period.

The large banks include First National Bank, Absa Bank Botswana, Standard Chartered Bank Botswana and Stanbic Bank Botswana, while the smaller banks include Access Bank, Bank Gaborone, Baroda, First Capital Bank and BBS Bank.


The number of workers at statutory banks rose by 7.2 percent from 417 in 2023 to 447 in 2024, while the percentage of expatriates in the banking industry remained at 0.8 percent between 2023 and 2024, with the absolute number falling from 41 to 40 in the same period.

Editor's Comment
Our digital safety is in our hands

That sounds like good news. But the report also warns that this may simply be because our digital economy is still young, not because we are safe. As more people shop, bank and pay online, criminals will follow.We Batswana do not need a report to tell us that danger is real. Many of us have heard of or fallen victim to KYC scams. A caller impersonates your bank or mobile money provider. They say they need to “verify” your account. They ask...

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