E-commerce uptake lags in Botswana despite mobile surge

Local consumers have continued to swim against the global trend of online shopping with other financial datasets showing that consumers continue to prefer to deal in cash for purchases.

A household ICT study conducted by Statistics Botswana depicted disparaging trends in the countries uptake of ecommerce in the period between 2014 and 2024. The data shows that over 142,000 people engaged in online shopping last year, a marginal rise of 3.3 percentage points since 2014, when 4.6 percent of the population used e-commerce.