It was a bit of a let-down after the excitement of the Consumer Watchdog conference to get back to some old-fashioned contempt from suppliers. You know the type, the ones who don’t seem to give a damn about their customers, who show little interest in fixing problems when they arise.

A reader posted a complaint on our Facebook page

“I took an inverter for solar power to a technician and he advised me it had blown 2 capacitors which he advised me to buy. I did. They both cost me P95. He advised he would fit. No quotation for the job was raised. My logical assumption was a reasonable charge not more than P200. After fixing, I am slapped with an invoice of P18,000. The inverter was imported from China and it cost me USD1,600 (P14,000 approx). Now to replace 2 capacitors I am made to pay more than its cost. I am held at ransom as I have to pay in order to get the inverter back.”

Editor's Comment
Women unite for progress

It underscores the indispensable role women play in our society, particularly in building strong households and nurturing families. The recognition of women as the bedrock of our communities is not just a sentiment; it's a call to action for all women to stand together and support each other in their endeavours.The society's aim to instil essential principles and knowledge for national development is crucial. By providing a platform for...

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