Commercial banks urged to improve services

Barclays airport junction branch was officially opened last week
Barclays airport junction branch was officially opened last week

The Minister of Finance and Development Planning, Kenneth Matambo says commercial banks cannot continue to do business as usual. Instead, said the minister, financial institutions should enhance their service offering to Batswana, particularly their efficiency.


Speaking at the official opening of the Barclays airport junction branch, Matambo said with increased diamond trading activities, Gaborone is gradually turning into a destination for international diamond dealers. “As new downstream industries open, the role of the banking sector is more critical than ever to support development of Botswana’s diamond industry,” he said.

Editor's Comment
Our digital safety is in our hands

That sounds like good news. But the report also warns that this may simply be because our digital economy is still young, not because we are safe. As more people shop, bank and pay online, criminals will follow.We Batswana do not need a report to tell us that danger is real. Many of us have heard of or fallen victim to KYC scams. A caller impersonates your bank or mobile money provider. They say they need to “verify” your account. They ask...

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