BOCRA launches consumer centric strategy

Launching the strategy in Gaborone, BOCRA Chief Executive Thari Pheko explained that the strategy, which spans from 2014-2019, identifies six key result areas through which it aims to deliver consumer satisfaction.

He said over the five-year period, BOCRA would focus on universal accessibility to communications services; competitiveness of the sector with a bid to deliver affordability; protection of consumers and efficient management of scarce resources among other key results areas.