BOCRA decries poor internet in hospitality sector

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An investigation by the Botswana Communications Regulatory Authority (BOCRA) has revealed that hospitality facilities across the country do not subscribe to sufficient bandwidth, which leads to poor quality of Internet services.

The regulator stated that it carried out investigations, which covered more than 60 facilities, on the availability and quality of Internet services in the hospitality industry in Botswana after receiving numerous complaints regarding the issue. The exercise covered hotels, lodges and guesthouses.

In its 2014 annual report, BOCRA said the investigations revealed that the poor service in the hospitality industry was also due to the lack of “last mile” connectivity in some areas.

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