BOCRA audits mobile operators billing platforms

Customers claim they are charged for unanswered cellphone calls
Customers claim they are charged for unanswered cellphone calls

Botswana Communications Regulatory Authority (BOCRA) will conduct an audit of all telecommunications operators billing platforms starting April to ensure consumer protection.

BOCRA communications Manager, Jericho Keletso explained to Mmegi that audit of Telecommunications Operators billing systems to be done in the BOCRA financial year 2014/15 commences in April 2014 and ends March 2015. He said this audit would be done in December 2014.

“The Authority periodically conducts such audits as part of the regulatory function to ensure consumer protection,” said Keletso.

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