Banks to keep customers' information for 20 years

Addressing the bank’s customers in Francistown on Tuesday, Setlhare told FNBB customers of this change during a fraud symposium.

The legal and risk manager said that in the past years, banks were obliged to keep their customers’ information for only five years through both the electronic and manual banking platforms. “We kept our customers’ information for an extra five years when they had stopped banking with us, but with the new law we will keep it for 20 years,” she said.