the monitor

Warranty! Does it warrant peace?

Consumers, not only in Botswana, are generally not knowledgeable about many products and services they buy. Quite often the knowledge resides with shop assistants, marketers, suppliers and manufacturers.

A decision to buy a product could turn into a daunting project which often ends with the seller shoving down a product onto the arms of a not so skeptical but excited consumer.

What can consumers do? It is hard to keep up with the many products that are churned out from the cauldron factories of the world that are forever competing for the attention of a fatigued consumer! Thankfully, business and manufacturers have devised some quality disclosure mechanism to assure their prospective customers that the goods they sell can be trusted to an extent of putting an assurance on the product, which is technically called a warranty.

Editor's Comment
Let's show compassion to baby Asli

Her story is heartbreaking not only because she is fighting for her life at such a tender age, but because her parents have spent months navigating a medical journey filled with uncertainty, delays, and rising fear.What began as something that seemed as simple as jaundice has escalated into a life-threatening condition that now requires an urgent liver transplant.For Asli’s parents, the reality is devastating. They are not asking for luxuries...

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