the monitor

Warranty! Does it warrant peace?

Consumers, not only in Botswana, are generally not knowledgeable about many products and services they buy. Quite often the knowledge resides with shop assistants, marketers, suppliers and manufacturers.

A decision to buy a product could turn into a daunting project which often ends with the seller shoving down a product onto the arms of a not so skeptical but excited consumer.

What can consumers do? It is hard to keep up with the many products that are churned out from the cauldron factories of the world that are forever competing for the attention of a fatigued consumer! Thankfully, business and manufacturers have devised some quality disclosure mechanism to assure their prospective customers that the goods they sell can be trusted to an extent of putting an assurance on the product, which is technically called a warranty.

Editor's Comment
Council leadership squabbles are failing Batswana

“A genuine leader is not a searcherfor consensus but a molder of consensus.”–Martin Luther King Jr.Personality wars at Gaborone City Council (GCC), Palapye District Council and recently at Francistown City Council are holding back developments as civic leaders are increasingly consumed by internal power struggles, personality clashes and political factionalism. The latest developments at the GCC are particularly troubling. The postponement...

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