the monitor

Warranty! Does it warrant peace?

Consumers, not only in Botswana, are generally not knowledgeable about many products and services they buy. Quite often the knowledge resides with shop assistants, marketers, suppliers and manufacturers.

A decision to buy a product could turn into a daunting project which often ends with the seller shoving down a product onto the arms of a not so skeptical but excited consumer.

What can consumers do? It is hard to keep up with the many products that are churned out from the cauldron factories of the world that are forever competing for the attention of a fatigued consumer! Thankfully, business and manufacturers have devised some quality disclosure mechanism to assure their prospective customers that the goods they sell can be trusted to an extent of putting an assurance on the product, which is technically called a warranty.

Editor's Comment
Depression is real; let's take care of our mental health

It is not uncommon in this part of the world for parents to actually punish their children when they show signs of depression associating it with issues of indiscipline, and as a result, the poor child will be lashed or given some kind of punishment. We have had many suicide cases in the country and sadly some of the cases included children and young adults. We need to start looking into issues of mental health with the seriousness it...

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